Where does the work come from?
HAH provides an initial marketing package, but most importantly, we send our operations staff out on the road to introduce you to repeat business customers, the likes of Real Estate Agents and retail stores. Customers can log a job request online via our website or call freecall 1800 803 339 number where our 24/7 call centre looks after customer job request. All job requests are automatically allocated to the local franchisee.

Do I need to be a tradesman to make a successful Hire A Hubby?
Trades skills can certainly assist you, but they are not imperative. The vast majority of our franchisees are home handymen who have developed there skills from working on there own homes and that of family and friends. You need to possess and be competent in the use of hand and power tools.
Test your suitability by completing the Skill Questionnaire available as part of the Hire A Hubby Franchise Information Pack. See link on this page

Is there a set hourly rate, or set price list for all jobs?
Handyman work is very diverse, so we do not set fixed prices. Our Induction Training Course provides extensive training on the pricing and quoting of jobs, We review over 50 of the most commonly requested jobs and provide the key steps involved in preparing a quotation and then discuss them as a group, and provide a print out of “market acceptable” prices for you to carry as a reference.

Who gets paid for the work, Head Office or the franchisee?
All payments by customers are made to the franchisee direct in cash or cheque at the completion of the job. In the event that a national retailer requires Head Office to control the billing, franchisees send an invoice to HO, and HO pays the franchisee.

Do I have to buy supplies from HAH, or can I choose who to buy from?
Standard stationery and uniforms must be purchased through HAH suppliers. All other trading items can be sourced from local suppliers. HAH strives to provide substantial discount arrangements through our national suppliers the likes of Telstra, Toyota, Bunnings, Accor, Hertz, Dulux, Solver & others.

What happens if somebody I know wants me to do work for them, but it is in another franchisee’s territory?
This is a common question. Provided you advise the owner of the territory that you have been requested to do work prior to entering the territory, and you extend the same courtesies, then you will be free to conduct this work.

Who looks after my work when I want to take a holiday?
HO provides support for franchisees at annual leave time so you can have a holiday away from you business happy in the knowledge your customers are being looked after while your away. Alternatively you can make your own arrangements with a neighboring franchisee.

What happens if I get a job that I am not confident in doing?
HO provides networking opportunities amongst its franchisees. You are free to bring in some assistance from the network and work with them to learn on the job, or you can source help from a contractor. Ultimately, don’t commit to something you are not capable of doing.